We recently sold a used Range Rover, and as normal for customer reassurance we added our Automotion used car warranty. Unfortunately a few weeks later the vehicle was recovered in with engine failure. Although it had full history, including a service from us, we investigated the fault and found the crankshaft had broken into two pieces.
Land Rover quoted over £20k to remove the body and replace the engine. Due to the costs involved we decided to carry out the repair ourselves.
I have to say from initially reporting, to inspection and eventually authority. I can only say that we received nothing less than excellent service. A special thanks must go out to Alwyn Amour our development manager. He was involved with the claim from start to finish, he constantly kept me updated with the claim status until the repair was approved.
I’ve been in the motor trade for over 37 years and Automotion by far exceeded my expectations. From the service received, Riverside can proudly inform all our customers that we deal with Automotion, who provide one of the best levels of cover and service within the industry.
-- Michael Hargreaves. General Manager. Riverside Motors. Doncaster
Just wanted to say that I collected the Superb today, it having had a new gearbox fitted. [New gearbox at £4,652 and an ECU at £596]
Thank you for being so decent about this:standing by the car, negotiating with Automotion and such. You've done really well by us, especially on such a big job.
Please feel free to show this email to your Automotion contact - they've really done me a solid on this one and I will heartily recommend them (and you guys) to friends and colleagues.
-- H Griffiths. Car sold in Staffordshire, repaired at Skoda dealer in Richmond.
National Development Manager
07801 203 440
Sean has worked in the automotive industry since 1988, starting out as a Business Manager and then worked for 14 years with two major warranty companies, specialising in Training and Development, before moving to Automotion in 2004, he is currently the National Account Manager for Automotion Warranty.
Development Manager Automotion North East & Scotland
07801 203 437
Prior to joining the QBE Team, Alwyn enjoyed 14 years working within the Franchised Dealer network holding roles from Salesperson to General Manager for major Dealer Groups. His experience within this sector is in synergy with the aspirations of his Automotion client base, with the emphasis on Customer & Client satisfaction and retention.
Development Manger Automotion North West & Ireland
07773 087 875
Bob has worked in the Automotive Industry for over 30 years, both in dealership and corporate, field based roles. Specialising in maintaining customer loyalty by Treating Customers Fairly, he is committed to supporting dealers in helping them to achieve their goals.
Development Manager Automotion South East
07818 012 591
Simon has worked in the motor trade since 1989, during this period he has worked in sales and aftersales roles within dealerships. After a successful dealer career Simon worked for Motability Operations, before working for a major manufacturer's Approved Used Car Programme. Simon joined the team at QBE in 2007.
Development Manager Automotion South West
07554 456 831
Ed has worked within the motor industry for most of his working life and has held various positions at both dealer and manufacture levels. He specialises in customer retention products, Aftersales PARC Marketing, Sales Processes and systems.