Automotion Warranty

Warranty that works

Frequently Asked Questions

Where to take my car for repair

  1. Return your vehicle to your selling dealer, who will diagnose the fault, obtain authority for the work, and repair your vehicle. You will not need to pay and reclaim any monies as we pay the dealer directly.
  2. If this is not possible (for example you are not local to the selling dealer), our national repair network is provided by Halfords Autocentres. They are the approved repairers for Automotion Warranty and we will pay them direct for authorised repairs, so that you do not have to pay and reclaim the cost of repair. Please be aware that you will have to authorise any diagnosis, as this cost is not covered by your Automotion warranty. Find your nearest Halfords Autocentre branch (300+ nationwide).

Payment Queries

Submit an invoice

If your repair has been authorised and completed please email your invoice to:

Email: enquiries.automotion@uk.qbe.com

With your repair authorisation number, agreement number and vehicle registration number.

Payment Enquiry

If your repair has been authorised and you are awaiting payment, please complete this form with your repair reference number in the description and we will provide an update in regards to payment.
*Required

Use of personal information

To provide our services as an insurer, QBE Insurance (Europe) Limited will need to collect and use personal information. The types of personal information that we collect and our uses of that personal information will depend on your relationship with us but will include details such as name, address and contact details. If relevant, it will also include sensitive personal information (e.g. data concerning health) and information relating to criminal convictions and offences. The purposes for which we use your personal information will include evaluating insurance applications and providing quotes; providing insurance cover; handling repairs; crime and fraud prevention and debt recovery.

We may obtain your personal information from or share it with third parties such as intermediaries, other insurers, reinsurers, loss adjusters, sub-contractors, our affiliates, the police and other law enforcement agencies, fraud and crime prevention and detection agencies, databases and registers (for example the Motor Insurance Database, Claims and Underwriting Exchange and Motor Insurance Anti-Fraud and Theft Register), publically available sources and certain regulatory bodies for the purposes described in our Privacy Notice https://qbeeurope.com/privacy-policy.

Depending on the circumstances, we may transfer personal information outside the United Kingdom and the European Economic Area to countries that have less robust data protection laws. Any such transfer will be made with appropriate safeguards in place.

You can find out more about our use of personal information and the rights that you have by clicking here https://qbeeurope.com/privacy-policy. You can also request a paper copy of the Privacy Notice by contacting the Data Protection Officer by e-mail at: dpo@uk.qbe.com or in writing to: The Data Protection Officer, QBE European Operations, Plantation Place, 30 Fenchurch Street, London, EC3M 3BD. We recommend that you review this notice.

If you provide us with personal information relating to a third party you should provide them with a copy of this notice.

Part Coverage

Automotion has three levels of cover. Eligibility is determined by the age and mileage of the vehicle at point of sale, with unlimited mileage thereafter. Choose a repair limit which best suits your needs.

Cover Level Gold Silver Bronze
Vehicle Age 0 - 10 years 0 - 10 years 10 - 15 years
Vehicle Mileage 0 - 100,000 0 - 100,000 100,000 - 150,000
Type of Cover All Mechanical & Electrical Cover Listed Components Drivetrain Cover
Individual Repair Limit*
Vehicle Purchase Price
£2,000
£1,000
£500
Total aggregate repair limit for all warranties is the vehicle purchase price.
*Repair limit example

An individual repair limit of £2,000 would mean that with a car costing £7,995, you could make any number of repairs, up to a total aggregate of £7,995. However, no individual repair can be for more than £2,000.

N.B. Repairs for Multimedia unit (inc Sat Nav), with a Vehicle Purchase Price repair limit, are capped at £3,000.

Full details can be found on our cover page.

Plan Transfer

Enquiries

Please complete the required sections to enable us to answer your query.
*Required

Use of personal information

To provide our services as an insurer, QBE Insurance (Europe) Limited will need to collect and use personal information. The types of personal information that we collect and our uses of that personal information will depend on your relationship with us but will include details such as name, address and contact details. If relevant, it will also include sensitive personal information (e.g. data concerning health) and information relating to criminal convictions and offences. The purposes for which we use your personal information will include evaluating insurance applications and providing quotes; providing insurance cover; handling repairs; crime and fraud prevention and debt recovery.

We may obtain your personal information from or share it with third parties such as intermediaries, other insurers, reinsurers, loss adjusters, sub-contractors, our affiliates, the police and other law enforcement agencies, fraud and crime prevention and detection agencies, databases and registers (for example the Motor Insurance Database, Claims and Underwriting Exchange and Motor Insurance Anti-Fraud and Theft Register), publically available sources and certain regulatory bodies for the purposes described in our Privacy Notice https://qbeeurope.com/privacy-policy.

Depending on the circumstances, we may transfer personal information outside the United Kingdom and the European Economic Area to countries that have less robust data protection laws. Any such transfer will be made with appropriate safeguards in place.

You can find out more about our use of personal information and the rights that you have by clicking here https://qbeeurope.com/privacy-policy. You can also request a paper copy of the Privacy Notice by contacting the Data Protection Officer by e-mail at: dpo@uk.qbe.com or in writing to: The Data Protection Officer, QBE European Operations, Plantation Place, 30 Fenchurch Street, London, EC3M 3BD. We recommend that you review this notice.

If you provide us with personal information relating to a third party you should provide them with a copy of this notice.